Tyeware provides a range of consultative services suited to maximising your information technology potential. Contact Tyeware for more information on these and other services that your organisation can utilise. All services provided adhere to the highest possible level of corporate confidentiality.
ICT Strategy Development
Tyeware can assist your business to formalise its information and communications technology strategy. We can analyse the goals of your business, your business environment, existing requirements and future needs in order to provide independent advice and a strategy for the future. Our staff can assist with all facets of strategy development - from financial analysis through to business needs analysis, technology research, staffing analysis and skill shortage identification.
Business Process Reengineering
As your business evolves it can be crucial to your competitive advantage to take the time to analyse a process and determine how best it should be carried out in order to achieve a business outcome. Business process reengineering involves taking an independent view of a process and identifying technology options, bottlenecks and alternatives that may assist you to streamline that process. Alternatively, you can utilise our expert services to analyse your changing business requirements to develop new business processes and complimentary ICT solutions.
In-sourcing / Outsourcing Management
Outsourcing an IT service can have a range of advantages and disadvantages, as can providing in-house support for that same business function. Tyeware can provide expert advice regarding outsourcing or in-sourcing alternatives. We can analyse the options available to your business based on your needs in context with the ICT service industry and skills availability. We can also assist with the process of tendering for an outsourcing provider and can help to identify the true costs associated with each option. We can also provide assistance with existing outsourcing agreements and the transition into or out of an outsourcing arrangement.
Software Acquisition
Do you have a business need for specialist software? We can provide consultative advice regarding the software alternatives that may be available to solve your business need. We can offer information regarding "off the shelf" products that may be available, as well as discuss the option of designing and developing a customised software solution for your business.
ICT Procurement Services
Tyeware can simplify your process of procuring ICT services and products through impartial and objective management of your procurement challenges. This may include procurement of support services of different specialisations, as well as infrastructure procurement including desktops, servers and networking equipment. The outcome for your organisation through these services is the procurement of the most suitable products and services at the best price, resulting in a lower total cost of ICT.
Infrastructure Design
Our qualified staff can lead your processes for redesigning your ICT infrastructure or planning a new business site from scratch. This ranges from desktop, storage and server infrastructure to printing and communications needs. We offer a range of services including establishment of MS Windows Servers (including Active Directory design), File serving and storage, MS SQL Servers and IIS, wired and wireless networking and application deployment technologies amongst others.
IT Project Management
ICT projects often involve a number of vendors with competing priorities. Managing vendor timeframes, costs and objectives on top of the project's time, budgetary and scope requirements can be a full-time job in itself. We can take the stress out of ICT project implementation by managing the project on your behalf.
Server Design and Implementation
Surprisingly, many organisations can overlook the importance of having a reliable and functional server infrastructure. Whilst providing centralised file storage, a server infrastructure is also valuable as a means of controlling access to sensitive corporate information, hosting internal corporate applications and controlling other devices on your organisation's network. Servers are not all equal and things like storage capacity, system redundancy and processing capacity amongst others can often be overlooked. Even the most expensive and most reliable systems still have a possibility of failing, therefore the best strategy is to deal with the eventuality that there will be a failure rather than try to prevent it in the first place.
Tyeware can also provide advisory services to your organisation in the purchase of IT equipment. Once you have received the server we can design, install and configure your server operating system to meet your specific organisational needs.
Backup and Storage Solutions
Another often overlooked area within many organisations is data backup. Tyeware can coordinate the purchase of a tailored backup solution to meet your organisation's needs and devise a backup strategy. Backup solutions protect your organisation not only from data loss through equipment failure, but also from data loss through accidental file deletion and more malicious activity.
Security
As an organisation grows and employs more staff, the necessity to ensure that corporate information is handled by the correct person becomes even more vital. Data relating to accounting and HR should, for obvious reasons, not be available to everyone in the organisation. Tyeware can solve these problems by devising and implementing a security policy, supported by Microsoft Windows Active Directory, in order to ensure that sensitive information remains available only to approved staff. Tyeware can also implement solutions which ensure that your environment is robust against external and internal threats including viruses, worms and malicious activity.
Standard Operating Environment / Corporate Software Deployment
There is a significant time saving in having your organisation's desktop PCs configured identically and in a way which prevents well-intentioned users from making changes to the machines which negatively affect the performance of the machine. Also, in larger networks, much time can be saved by having corporate applications appropriately packaged so that they can be installed directly from the server, rather than having to install with CDs directly onto each PC. Tyeware can build a Standard Operating Environment (SOE) for your organisation which ensures that your organisation strikes a good balance between reliability of your machines and flexibility for your staff.
Printer Management
Total cost of printing is a method of determining the true cost to your organisation of printing. Although smaller, lower capacity printers are less expensive, they are almost always more expensive to operate, especially when larger volumes of printing is undertaken. Tyeware can survey the printing needs of your organisation and devise a printing plan to minimise the cost of printing.
License Management
It is vital for your organisation to remain compliant in is software licensing. Mismanaging licensing and licensing agreements can result in either wasted expenditure on poorly aligned licensing arrangements or legal implications for failure to maintain licensing compliance. Tyeware can assist your organisation to implement robust license management processes, audit and catalogue existing licenses and to broker the most cost effective arrangement for your current and future licensing needs.
Training
At Tyeware, we believe in providing complete solutions for your organisation. There is no value in implementing a top-notch backup solution if training is not provided on how to use it. We also believe that it is beneficial to train our clients to become more self-sufficient for minor support matters rather than them being in the dark about how the systems they own work. This strategy saves our clients money and empowers them to take hold of the systems they use to generate value for their business. Unless requested otherwise, Tyeware always includes a quote for training in its IT Support solutions.
Other Services
Tyeware's qualified staff have a diverse range of skills with sufficient depth to realise greater value for your business. No matter what your ICT requirements, contact Tyeware and we will directly provide or facilitate a solution on your behalf.
